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Willam Hill (DO NOT USE THIS)
Posted: 15 November 2012 09:58 PM   [ Ignore ]
connan23
Newbie
Total Posts:  8
Joined  2012-03-01
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I was very shocked today.
I had 1100 balance last night and today I logged into my account.  ZERO
I checked with the agent and she said, balance was transfered to online account and played slots.
I was like what???
someone logged in or hacked into my account and played til lost all my money!
It happened to others too
http://forum.punterslounge.com/threads/131750-HELP!-Bet-account-hacked-all-my-balance-is-gone

DO NOT USE WILLIAM HILL.
They will not do anything about it!

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Posted: 16 November 2012 05:19 AM   [ Ignore ]   [ # 1 ]
Jacob
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Total Posts:  214
Joined  2011-11-25
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William Hill has a pretty solid reputation from everything I’ve heard. Usually this sort of thing happens when the player gets a trojan virus, or uses the same password on multiple sites.  It sucks to lose money and I sympathize with you for that, but what evidence do you have that suggests the fault is theirs and that they should credit your account?

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Posted: 16 November 2012 05:25 AM   [ Ignore ]   [ # 2 ]
tomuen
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Total Posts:  4653
Joined  2011-10-26
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Yes i agree that williamhill is one of the best arround ,, ive been using them for years and never had any probs!!!!!  wink

tomuen

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Believe in the magic of your dreamzzz!! join my utube channel https://www.youtube.com/channel/UCrC2x2DQm_7v6kI7HzwuJ3g   

http://www.pxbots.com

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Posted: 16 November 2012 10:23 AM   [ Ignore ]   [ # 3 ]
qayotee
Sr. Member
Total Posts:  160
Joined  2012-09-17
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That’s not good at all. The Casino should do something about this if you are totally innocent in this case. If they don’t protect their customers, there reputation will go down the drain.
Hopefully they will make people happy in the end.

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Play Roulette with No Zero

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Posted: 16 November 2012 01:53 PM   [ Ignore ]   [ # 4 ]
connan23
Newbie
Total Posts:  8
Joined  2012-03-01
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Look at the site I pasted, there are many who has exact same issue.
Same issue.
Someone or machine or whatever logged into client’s account and played until balance was emptied.
This is unreal.
I loved William Hill because of its super fast pay but this is not right.
so unreliable.
Those guys who have reported to police and talked to bunch of people at WH and their manager didn’t help.
Myself and these guys have absolutely no proof~
Do not be completely shocked if this happens to you.
Maybe it didn’t happen before but it’s happening to people.
read the forum I pasted.  read what they have gone through.
It’s absolutely unreal.
Here’s another one I just found.  Another victim.  Same issue
http://blondepoker.com/forum/index.php?topic=379.0;wap2
and
http://www.betangel.com/forum/viewtopic.php?f=2&t=7016

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Posted: 16 November 2012 05:57 PM   [ Ignore ]   [ # 5 ]
VB Meister
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Total Posts:  1072
Joined  2010-04-08
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connan23 - 16 November 2012 01:53 PM

Look at the site I pasted, there are many who has exact same issue.
Same issue.
Someone or machine or whatever logged into client’s account and played until balance was emptied.
This is unreal.
I loved William Hill because of its super fast pay but this is not right.
so unreliable.
Those guys who have reported to police and talked to bunch of people at WH and their manager didn’t help.
Myself and these guys have absolutely no proof~
Do not be completely shocked if this happens to you.
Maybe it didn’t happen before but it’s happening to people.
read the forum I pasted.  read what they have gone through.
It’s absolutely unreal.
Here’s another one I just found.  Another victim.  Same issue
http://blondepoker.com/forum/index.php?topic=379.0;wap2
and
http://www.betangel.com/forum/viewtopic.php?f=2&t=7016

should they not be able to check the IP address? That should be proof that you didn’t play.

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Posted: 20 November 2012 02:53 PM   [ Ignore ]   [ # 6 ]
craigywatt
Newbie
Total Posts:  1
Joined  2012-11-20
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have had the same issue with them, currently no joy on getting a refund. I think we need to work together to try to find a resolution - e.g. if we all complain to gambling commission/watchdog etc something might get done. Anyone that is interested please contact me.

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Posted: 08 December 2012 01:15 PM   [ Ignore ]   [ # 7 ]
BlakeMcC1990
Jr. Member
Total Posts:  31
Joined  2012-12-07
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There are Two William Hill clients available online.

1. William Hill

2. William Hill Casino Club

The first one I highly recommend. Rapid payouts and excellent customer services. This of course is the one I play at everyday.
However William Hill Casino Club is a stay away. Reason why I say this is because when you go to make a withdrawal your money stays in the pending period for a few days and then you get an email asking to send proof of identity and utility bill. This was one of the first casinos I played at and trust me keep away from it.

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